2017/2018 Annual Report & Five-year Strategic Plan

NEW AGENCY


Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630


Starting July 1, 2020, we became the
Department of Insurance and Financial Institutions (DIFI).


Published February 15, 2019

Priority: 
300
FY 2021 Agency Budget Request

This document is a preliminary budget request by the Arizona Department of Insurance for the upcoming fiscal year. The preliminary budget request does not necessarily reflect the contents of the Executive Budget Proposal or budget allocations determined during the legislative process.

2018/2019 Annual Report & Five-year Strategic Plan

Published February 11, 2020

FY 2021 Agency Strategic Plan
FY 2022 Agency Budget Request

This document is a preliminary budget request by the agency for the upcoming fiscal year. The preliminary budget request does not necessarily reflect the contents of the Executive Budget Proposal or budget allocations determined during the legislative process.

Annual Report of the Director of Insurance, 2008/2009
Arizona's Surprise Bill Resolution Report for 2019

As shown in the attached report prepared pursuant to A.R.S. § 20-3118(A), the Department of Insurance received 91 requests for dispute resolution in Calendar Year 2019.  Of those, 53 have been resolved or closed, and health plan enrollees saved $41,538 by submitting their surprise bills for resolution.  

Not all health care bills qualify for the surprise bill resolution process.  The Department's Suprise Out-of-network Billing Dispute Resolution website (https://insurance.az.gov/soonbdr, and especially the section entitled, "I got a surprise bill. Can I submit a request for arbitration?") lists conditions when a health care bill may not qualify under Arizona law for the dispute resolution process.  But for those that do, the enrollee will only be responsible for paying the enrollee's cost-sharing amounts (copay, coinsurance and deductible) if the enrollee provides information the Department needs, and participates in an informal settlement teleconference with the health care insurer and the health care provider.

Annual Report of the Director of Insurance, 2006/2007
FY 2020 Agency Strategic Plan
2018 Annual Report of the Arizona Life and Disability Insurance Guaranty Fund
2018 Annual Report of the Arizona Property and Casualty Insurance Guaranty Fund
Annual Report of the Director of Insurance, 2003/2004
Annual Report of the Director of Insurance, 2004/2005
Annual Report of the Director of Insurance, 2005/2006
Annual Report of the Director of Insurance, 2007/2008
Annual Report of the Director of Insurance, 2009/2010
Annual Report of the Director of Insurance, 2010/2011
Annual Report of the Director of Insurance, 2011/2012
Annual Report of the Director of Insurance, 2012/2013