ARIZONA DEPARTMENT OF INSURANCE NON-DISCRIMINATION POLICY

February 19, 2019 -

The Arizona Department of Insurance ("ADOI") is committed to maintaining a work environment in which all individuals are treated with respect and dignity.  Each individual has the right to work in a professional atmosphere that promotes equal employment and prohibits discriminatory practices, including harassment. In recognition of its legal and moral obligations, the ADOI hereby commits itself to a policy of non-discrimination as follows:

  1. ADOI shall not discriminate on the basis of race, color, religion, sex, age, disability, national origin, or any other characteristic protected by law.  Equal Opportunity applies to such employment practices as hiring, upgrading, demotion, transfer, recruitment, advertising, layoff, termination, rates of pay or other forms of compensation, selection for training, job assignments, accessibility, working conditions and special duty details.
  2. All ADOI management personnel shall actively support recruitment and career development programs to ensure equitable representation of minorities, females, seniors, LGBT individuals, and individuals with disabilities, disabled veterans and Vietnam Era veterans in all job categories and pay grades.           
  3. The ADOI shall not tolerate discrimination in the agency as it creates an intimidating, degenerating, hostile and offensive working environment.  Each employee has an affirmative duty to maintain a workplace free of harassment, intimidation, and discrimination.  ADOI prohibits retaliation against any individual who reports discrimination or harassment or participates in an investigation of such reports.
  4. The ADOI will post the Non-Discrimination Policy throughout departmental facilities, including its employee information bulletin boards located in the multi-agency breakroom located on the Second Floor, and the ADOI will post the Policy toward the top of the ADOI News section on its Internet website Home page at https://insurance.az.gov.
  5. The ADOI will make every reasonable effort to ensure that all concerned are familiar with this policy and aware that any complaint that this policy has been violated will be investigated and appropriately resolved.
  6. All written bid announcements, request for proposals, employment announcements, requests for applications, program brochures, literature and general solicitations shall include the phrase:

“Arizona State Government is an EOE/ACA Reasonable Accommodation Employer”

The ADOI is committed to ensuring that all its employees can work in an environment free from harassment, discrimination and retaliation.

As Director of the ADOI, I am committed to the principles of Equal Employment Opportunity.  To ensure the dissemination and implementation of the 2019 Non-discrimination Policy throughout all levels of the Department, Rick Mead ([email protected], 602-364-2458) shall serve as the Department's Equal Opportunity Administrator.

Any employee who has questions about this policy should talk with Deputy Director Scott Greenberg ([email protected], 602-364-3764), or the Governor's Office of Equal Opportunity (https://eo.azgovernor.gov, 602-542-3711).

Agency Equal Opportunity Contacts

Rick Mead, HR Specialist/EEO Administrator
Direct Phone: (602) 364-2458
Email: [email protected]

Scott Greenberg, Deputy Director
Direct Phone: (602) 364-3764
Email: [email protected]

-Keith A. Schraad
Director

Insurers Offering Individual Health Insurance in Arizona

Lists insurance companies that are offering health insurance to individuals and families in Arizona in 2020.  Open enrollment starts November 1st and runs through December 15th, 2019.  Individuals can start shopping for coverage now at healthcare.gov or cuidadodesalud.gov (Spanish)

Health Insurance Telemarketers Annoy; Pose Fraud Risks

Phoenix, AZ—The Arizona Department of Insurance (ADOI) wants to make citizens aware of scams involving aggressive telemarketers attempting to sell health insurance plans and, in some cases, attempting to gain personal and financial information possibly for criminal purposes.

The ADOI has received complaints from people who received multiple phone calls, robocalls, and text messages claiming to be from the National Health Enrollment Center, the Healthcare Enrollment Center and from Healthcare.gov. Some people report that they were contacted multiple times a day, sometimes from different phone numbers, despite requests to be placed on the companies' do-not-call lists. Additionally, some people report having been asked to provide health insurance enrollment information, including such information as address, date of birth, social security number, and personal health information that, in the wrong hands, could be used in identity theft or other fraud schemes.

Arizona citizens who have received persistent phone calls or text messages from these or other callers attempting to sell them health insurance are encouraged to file a complaint with:

Federal Trade Commission (FTC)

Arizona Department of Insurance Consumer Protection Division

  • Visit https://insurance.az.gov/consumers
  • Or call the ADOI’s Consumer Protection Hotline at 602-364-2499, or 1-800-325-2548 if calling within Arizona but outside Maricopa County.

We can all take steps to avoid becoming victims of fraud.

  • Never provide someone who calls you with your bank account number, your social security number, your credit card number, or your personal health information. If you are asked to provide this information, hang up.
  • Research the insurance agent and insurance company you are considering using by finding their license information through the ADOI’s License Search webpage (https://insurance.az.gov/license-search), and use contact information in the license record to contact them. Be skeptical and do research.
  • For information about insurance available from Health Insurance Marketplace, visit the Healthcare.gov website or call Healthcare.gov directly at 1-800-318-2596. The Arizona Department of Insurance is a state agency dedicated to protecting Arizona citizens and businesses by promoting a safe, strong, innovative and competitive insurance marketplace.

The Arizona Department of Insurance is a state agency dedicated to protecting Arizona citizens and businesses by promoting a safe, strong, innovative and competitive insurance marketplace.

FY 2020 INSURER ANNUAL ASSESSMENT INVOICES ARE AVAILABLE

Click here to view invoices for annual assessments to insurance companies and service companies. Payments are due August 9, 2019

Follow the instructions on the first page of the document to locate the invoice that applies to your company.  

Please consider using the OPTins "Assessment" account to pay your assessment invoice.  

Arizona Sample Notice of Continuation Coverage (Mini-COBRA)

Pursuant to ARS § 20-2330, a health benefits plan issued or renewed after December 31, 2018, must allow an enrollee and any qualified dependent to continue coverage after a qualifying event.  The law requires a small employer (with an average of at least 1 but fewer than 20 employees) to notify an enrollee in writing of the right of the enrollee and any qualified dependents to continue coverage under the employer's health benefits plan upon an enrollee's qualifying event.  Pursuant to Subsection C of the law, the Department has prepared a sample notice of coverage continuation form and is making the sample available on its website.  A small employer that uses, properly completes, and timely issues the Department's form is presumed to satisfy notification requirements.  On January 23, 2019, the Department uploaded a new version of the form.

Notice of Proposed Rulemaking - Corporate Governance Annual Disclosure Model Regulation

In 2019, the Arizona Legislature adopted the NAIC Corporate Governance Annual Disclosure Model Act at Arizona Revised Statutes (“ARS”) by enacting the Corporate Governance Act at Title 20, Chapter 2, Article 16 (Laws 2019, 1st Reg. Sess., Ch. 180, § 1).   The Department of Insurance (“Department”) seeks to adopt the correlate Corporate Governance Annual Disclosure Model Regulation.  ARS § 20-492.02 allows the Department to adopt rules to carry out the Act upon notice and an opportunity to be heard.  The Legislature has exempted the Department from Title 41, Chapter 6 for one year after the effective date of the Act.  (Laws 2019, 1st Reg. Sess., Ch. 180, § 2.)

Regulatory Bulletin 2019-01

Use of Credits and Premium Rebates in the Health Insurance Market