Canceling a Health Insurance Marketplace Policy

Complaint | Type of Insurance |  Health | Cancel Health Insurance Marketplace Policy

To cancel a policy that you purchased through the Health Insurance Marketplace (a.k.a., you must submit a request to the Marketplace either online at, or by phone at (800) 318-2596.  The Marketplace will notify your insurer of the cancellation.

Warning - Phishing Scam

We are aware of a phishing scam targeting insurance professionals claiming that the National Association of Insurance Commissioners received a complaint that the professional submitted a falsified claim. This fraudulent email displays the NAIC and CIPR logos, can originate from what appears to be an or email account, and instructs the recipient to click on a link to download the complaint notification.

Certain antivirus products will detect this as a malicious email.  If you receive a similar email and have any concerns, contact the NAIC Service Desk at (816) 783-8500 or [email protected].