What Type of Problem Did You Encounter?

Your next steps depend upon the type of problem you encountered. Which of the following best describes the problem?

  • The insurance company denied my claim or is refusing to approve service
  • I was billed for services or supplies that should have been covered by insurance

Warning - Phishing Scam

We are aware of a phishing scam targeting insurance professionals claiming that the National Association of Insurance Commissioners received a complaint that the professional submitted a falsified claim. This fraudulent email displays the NAIC and CIPR logos, can originate from what appears to be an naic.org or gmail.com email account, and instructs the recipient to click on a link to download the complaint notification.

Certain antivirus products will detect this as a malicious email.  If you receive a similar email and have any concerns, contact the NAIC Service Desk at (816) 783-8500 or [email protected].