Complaint | Insurance Professional


Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

Starting July 1, 2020, we became the
Department of Insurance and Financial Institutions (DIFI).

Complaint | Insurance Professional

Insurance Fraud 

If you believe an insurance consumer or an insurance professional has perpetrated insurance fraud against an Arizona-authorized insurer, please file a report of insurance fraud with us.

Breach of Contract

The Department of Insurance does not have jurisdiction to investigate a complaint that alleges an insurance company breached its contract with an insurance professional.

The Department of Insurance investigates complaints against insurance companies and insurance professionals transacting insurance in Arizona involving alleged violations of Arizona insurance laws and rules.  The failure of an insurer to timely pay commissions or to fulfill other employment or contractual responsibilities is outside the scope of matters in which the Department of Insurance has authority to intervene.  

You may wish to evaluate whether to consult an attorney to determine your legal options.