NEW ADDRESS Starting January 27, 2020

Arizona Department of Insurance

100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630


Citizens, license applicants, process servers:

  • We will continue to provide assistance from Suite 102 through Friday, January 24, 2020. 
  • We will be up and running in Suite 261 starting Monday, January 27, 2020.



    Send mail to our new suite number effective immediately (before January 27, 2020). 

    Please make sure to update our address in your contact lists and information systems.

    Complaint | Repair or Service Provider

    Complaint | Service Provider

    The Department of Insurance does not have jurisdiction to address your complaint.

    The Department of Insurance investigates complaints against insurance companies and insurance professionals transacting insurance in Arizona involving alleged violations of Arizona insurance laws and rules.  The failure of an insurer to timely pay you for time, materials and services, or its failure to fulfill other contractual responsibilities, is outside the scope of matters in which the Department of Insurance has authority to intervene.

    Your Next Step

    Evaluate whether to consult an attorney to determine your legal options.