Welcome fellow Arizonans!  This part of our web site provides a variety of information that we hope you find helpful.

Use the Help With a Problem menu to file a complaint or health care appeal, or for information about how to file insurance claims and recover from disasters (like floods, windstorms, or fires).

Use the other "Help With..." menu options for information about various types of insurance.

The Insurance Fraud menu provides descriptions of insurance fraud and consumer fraud, the impact of fraud on insurance costs, and ways to report fraud.

Use the Laws and Rules menu for quick access to Arizona insurance laws and rules.

With the Enforcement Actions menu, you can see whether an insurer or professional you are considering using has been the subject of a disciplinary action.

SERFF Filing Access (SFA) is an online service that allows the general public to view form, rate, rule, and health plan binder filings that insurance companies submitted to the Arizona Department of Insurance (“ADOI”) in an electronic format, through the System for Electronic Rate and Form Filing ("SERFF"). 

Note: Some of our documents contain an old web address for the Arizona Department of Insurance. The correct address is

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