NEW ADDRESS Starting January 27, 2020

Arizona Department of Insurance

100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

VISITORS

Citizens, license applicants, process servers:

  • We will continue to provide assistance from Suite 102 through Friday, January 24, 2020. 
  • We will be up and running in Suite 261 starting Monday, January 27, 2020.

 

    MAIL

    Send mail to our new suite number effective immediately (before January 27, 2020). 

    Please make sure to update our address in your contact lists and information systems.

    Help With Auto Insurance

    Before you can register a vehicle in Arizona, you must show proof of financial responsibility. This can be in the form of a certificate of insurance, a bond, or certificate of deposit or cash in the amount of $40,000.  

    To show proof of financial responsibility by means of insurance, you must maintain two types of coverage:

    • "Bodily injury" (which pays for bodily injury to others for which you become legally responsible due to an auto accident in which you were involved), and
    • "Property damage" (which protects you for damage you may cause to the vehicles or property of others).

    The minimum required coverage limits are

    • $15,000 per person and $30,000 per accident for bodily injury coverage and
    • $10,000 per accident for property damage coverage.

    The amount of insurance coverage you purchase represents the maximum amount ("limit") that the insurance company will pay, and you may be required to pay for losses that exceed your coverage limit.  The following Information may help you shop for auto insurance and learn about auto insurance policies.

    Note:  The Department can, as part of investigating a complaint, evaluate whether an insurance company took reasonable steps to investigate and adjust an automobile insurance claim.  However, The Arizona Department of Insurance does not have the authority to adjust claims (e.g. determine the value of vehicles, the extent of damage or the costs of repairs).

     

    Automobile Insurance Resources

    Personal Automobile Insurance Consumer Awareness Points

    When considering automobile insurance purchases, bear in mind these “Consumer Awareness Points”...

    Premium Comparison and Complaint Ratios for Automobile Insurance

    Review hypothetical insurance premiums and statistics on complaints.

    Consumer Guide: Understanding How Insurers Use Credit Information

    Learn how insurance companies use your credit information.
     

    New Driver's Guide to Auto Insurance

    Obtain answers to some important questions about auto insurance.

    Ride Sharing

    Learn how using your vehicle in a ride-sharing arrangement with a transportation network company (Uber, Lyft, etc.) may affect your automobile insurance coverage.

    InsureU

    The National Association of Insurance Commissioners (NAIC) has a great resource called "InsureU" where you can learn about various types of insurance and ways to plan and protect yourself.

    Insurance Information Institute

    Click here for descriptions of various types of insurance, buying tips, information about filing claims and more.  The TOPICS menu allows you to select a type of insurance for which you want information.

    Arizona Insurance Institute

    Click here for information about automobile insurance, homeowners' insurance and business insurance.

    Motor Vehicle Division (MVD) - Arizona Department of Transportation

    Click here to navigate to the MVD, and then use the "Motor Vehicle Services" link to view information concerning Arizona's mandatory insurance requirements and information necessary to de-insure a vehicle that is not in use.

    Military Service Members & Their Families: Insurance Issues

    Click here for information that can help service members and their families make informed insurance-buying decisions.

    Vehicle Information

    Insurance Institute for Highway Safety (IIHS)

    Click here for information concerning automobile crash test results, innovations in automobile safety, and other useful information.

    National Highway Traffic Safety Administration (NHTSA, U.S. Department of Transportation)

    Click here for access to results of various tests of automobiles, consumer complaints about automobiles, information about injury prevention, and other useful information.

    Edmunds

     Click here for information concerning the value of a vehicle.

    Kelley Blue Book

    Click here for information concerning the value of a vehicle.

    Please Provide Your Feedback

    Complete a quick and easy survey at https://www.surveymonkey.com/s/adoi_consumer