Help With a Problem
If you are a health care provider with a complaint about an insurance company, use the Provider Grievance Information Resource to learn about when and how we can help. For matters that are outside our jurisdiction, we offer ideas on who can help.
If you are a citizen or business with an Arizona insurance policy and you believe an insurance company or insurance professional violated Arizona law, file a Consumer Complaint with us.
If your insurance company refused to pay for a health care benefit covered under your health insurance policy, your insurer is required to offer a Health Care Appeals Process.
We are aware of a phishing scam targeting insurance professionals claiming that the National Association of Insurance Commissioners received a complaint that the professional submitted a falsified claim. This fraudulent email displays the NAIC and CIPR logos, can originate from what appears to be an naic.org or gmail.com email account, and instructs the recipient to click on a link to download the complaint notification.
Certain antivirus products will detect this as a malicious email. If you receive a similar email and have any concerns, contact the NAIC Service Desk at (816) 783-8500 or [email protected].