Contact Us

Arizona Department of Insurance

100 N. 15th Avenue, Suite 102
Phoenix, AZ  85007-2624

Licensing Hours of Operations

Monday - Friday 8:00 am to 4:00 (Except state holidays)

Click here to learn the FAST& EASY way to submit a license or renewal application

Consumer Services Telephone and Visitor Hours of Operations

Monday - Friday 9:00 am to 4:00 (Except state holidays)

Other Hours of Operations

Monday - Friday 8:00 am to 5:00 (Except state holidays)

Arizona Department of Insurance Divisions

Consumer Protection
  • Insurance information or publications
  • Answers to insurance questions
  • Complaints about an insurer, agent or bail bond agent
  • Appealing a denied health insurance claim
  • Help finding liability insurance
(602) 364-2499 or
(800) 325-2548 (In Arizona but outside the Phoenix area)
(602) 364-2977 (Spanish)
(602) 364-2505 (Fax)
[email protected]
Producer Licensing
  • Licensing exams
  • Licensing forms, instructions and fees (adjusters, producers/agents/brokers)
  • Continuing education

(602) 364-4457 or
(877) 660-0964 (In Arizona but outside the Phoenix area)[email protected]

Insurance Fraud Unit
  • Report someone faking an accident or injury in order to file an insurance claims
  • Report a provider (doctor, auto/windshield repair shop, etc.) exaggerating the severity of a condition in order to inflate an insurance claim 
(602) 364-2140
(602) 912-8419 (Fax)
[email protected]
Healthcare Appeals
  • Insurer appeal submissions
  • Independent review organizations
(602) 364-2399
(602) 364-2398 (Fax)


Captive Insurance
  • Licensing forms and procedures
  • Reference guide
  • Domestic RRGs
(602) 364-4490
[email protected]
Arizona Guaranty Funds
  • Insolvent insurers
  • Claims with a defunct insurance company
(602) 364–3863
[email protected]


Insurer Financial Affairs
  • Licensing forms, instructions, and fees
  • Premium taxes
  • Financial statements
  • Financial examinations
  • Trust deposits
  • Holding company filings
  • Service companies
  • Third party administrators ([email protected])
  • Surplus lines insurer sponsorship
  • Public records
(602) 364-3999


Property & Casualty
  • Form and rate filings
  • Market monitoring and other surveys
(602) 364-2455
[email protected]
Life & Health
  • Form, rate, and advertising filings
  • Prepaid dental plans
  • Provider timely pay and grievance
  • Managed care oversight and examinations
  • Utilization review agents
(602) 364-2393
[email protected]

Provider info: (602) 364-2394
[email protected]


  • Arizona domestic receiverships
(602) 364-3100
Market Conduct
  • Market conduct examinations
  • Market analysis and surveys
  • Market conduct annual statements
(602) 364-4994
[email protected]
Business Services
  • Service of process
  • Invoices to and from ADOI
  • Contracting with ADOI
  • Employment
(602) 364-2457
Public Information Officer
  • Media inquiries
  • Speaking requests
  • Community outreach
Mr. Stephen Briggs
[email protected]
(602) 364-3761


  • For other assistance
(602) 364-3100



Warning - Phishing Scam

We are aware of a phishing scam targeting insurance professionals claiming that the National Association of Insurance Commissioners received a complaint that the professional submitted a falsified claim. This fraudulent email displays the NAIC and CIPR logos, can originate from what appears to be an or email account, and instructs the recipient to click on a link to download the complaint notification.

Certain antivirus products will detect this as a malicious email.  If you receive a similar email and have any concerns, contact the NAIC Service Desk at (816) 783-8500 or [email protected].