Investigations Division


Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

Starting July 1, 2020, we will be the
Department of Insurance and Financial Institutions (DIFI).

The mission of the Insurance Fraud Unit is to deter, investigate and facilitate conviction of fraud perpetrated against an insurance company or any other Arizona-licensed insurance entity (a.k.a. "insurance fraud").

The mission of the Administrative Enforcement Section ("AES") is to investigate allegations of theft and other wrong-doing by licensed insurance professionals, including agents/producers, adjusters and bail bond agents, and insurance scams perpetrated by unlicensed individual and enterprises.  The AES, in part, investigates fraud perpetrated against insurance consumers (a.k.a. "consumer fraud").