National Flood Insurance Program (NFIP) Key Contacts
If you have questions about flood insurance, including information on the new flood maps and new rate structure, use this document to contact FEMA. The Department encourages everyone on or near a flood plain to review their insurance policies, contact FEMA with flood-related questions, and be prepared.
We are aware of a phishing scam targeting insurance professionals claiming that the National Association of Insurance Commissioners received a complaint that the professional submitted a falsified claim. This fraudulent email displays the NAIC and CIPR logos, can originate from what appears to be an naic.org or gmail.com email account, and instructs the recipient to click on a link to download the complaint notification.
Certain antivirus products will detect this as a malicious email. If you receive a similar email and have any concerns, contact the NAIC Service Desk at (816) 783-8500 or [email protected].