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Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

Starting July 1, 2020, we became the
Department of Insurance and Financial Institutions (DIFI).

Apr 15, 2003
On March 19, 2003, Governor Napolitano issued Executive Order 2003-10, "Ensuring Benefits and Protections for Arizona Servicemen and Women". Consequently, on April 9, 2003 Arizona Director of Insurance, Charles Cohen, issued a Regulatory Bulletin (available on our web site to insurers regarding the continuation of insurance coverage for United States military personnel, including the Reserves and National Guard, during periods when they have been deployed for military active duty anywhere in the world. The bulletin (No. 2003-04), is captioned “Property and Casualty Insurance; Insurance Protection
Apr 2, 2003

Market tighter, but shoppers still have options for homeowners' insurance Updated Premium Comparison publication now available Currently, homeowners insurance in Arizona, as in other states, is generally less available and more expensive than previously. Increases in expense and claim costs, together with decreases in investment income that some insurers would otherwise use to offset losses, are the reasons insurers most often cite for these changes. Consumers are feeling this change predominantly in the form of higher premiums, but some insurers are not interested in new business right now or are being more selective in the risks they will write, making it more difficult for some applicants to obtain insurance.

Feb 6, 2003
The Arizona Department of Insurance has published a new consumer guide entitled, "Understanding How Insurers Use Credit Information". Many insurance companies selling automobile and homeowners insurance are considering credit-related information to help evaluate the likelihood that an applicant or policyholder will have losses covered under their policy. This new brochure is designed to help insurance consumers learn about how an insurer uses their credit-related information, and about their rights when this happens. It is written in an easy to follow question and answer format.
Jan 28, 2003

Phoenix -- Today the Arizona Department of Insurance Fraud Unit assisted the Phoenix Police Department's Fugitive Apprehension and Investigations Detail in arresting the Juan Reyes Marrufo (35), Maricela Armenta (34), and Cristina Rodriguez (32). These individuals were part of a large-scale auto fraud ring that also involved lawyers, doctors, and chiropractors from California.

Jan 8, 2003
The Arizona Department of Insurance has published an updated 2003 version of its popular consumer publication, the Medicare Supplement Insurance Premium Comparison. The publication is now available in print and on-line at the Department's web site,
Jan 2, 2003

On December 24, 2002, Director of Insurance, Charles Cohen, issued an order1 that will result in lower premiums for most credit life and credit disability insurance products offered to Arizona consumers. The order establishes new prima facie rates for credit life and credit disability insurance that could save Arizonans over $19 million annually. Insurers must comply with the new rate requirements by April 1, 2003.

Dec 18, 2002

On December 13, 2002, James Kovacs was arrested in Tucson, AZ on an outstanding warrant charging him with witness tampering. The Pima County Fugitive Task Force arrested Kovacs who is now awaiting trial in Santa Cruz County Court for several felony counts involving fraudulent schemes, theft, and illegally conducting an enterprise. All charges arise out of a Department of Insurance fraud investigation

Dec 18, 2002

The Arizona Department of Insurance ordered State National Insurance Company (State National) to cease and desist from violating auto insurance laws on December 10, 2002.

Dec 2, 2002

Metropolitan Life Insurance Company (MetLife) was ordered to cease and desist from violating health care appeals and group health insurance laws by the Arizona Department of Insurance on November 21, 2002.

Oct 17, 2002

On October 2, 2002 the Arizona Department of Insurance suspended the license of Foundation Reserve Insurance Company (Foundation Reserve) due to its unsound financial condition. Consequently, Foundation Reserve is prohibited from writing any new insurance policies and they must non-renew their existing policies. Currently, Foundation Reserve has over 17,000 outstanding automobile and homeowners policies in Arizona. Most of its business was in Maricopa, Pima, Navajo, Apache and Coconino counties.


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