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Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

Starting July 1, 2020, we will be the
Department of Insurance and Financial Institutions (DIFI).

Mar 2, 1999
With assistance from the Arizona Department of Insurance, Arizona consumers received settlements in 1998 of $5.1 million, Charles R. Cohen, director of the agency, announced today.
Feb 19, 1999
The Arizona Department of Insurance is launching an informational campaign to acquaint residents of rural communities with consumer-related programs and services at the department.
Jan 28, 1999
The Arizona Department of Insurance opened 816 criminal cases of suspected fraud committed against insurance companies in 1998.
Jan 8, 1999
In the first six months of a new consumer-oriented program at the Arizona Department of Insurance, 61 individuals appealed adverse decisions by their health care insurers.
Jan 6, 1999
Consumers looking for a good deal on homeowners insurance can obtain valuable information from the latest edition of the premium-comparison survey issued today by Charles R. Cohen, Director of the Arizona Department of Insurance.
Dec 16, 1998
Charles R. Cohen, Director of Insurance, announced today the availability of the Arizona Insurance Department’s most current “Automobile Premium Comparison Survey.” The survey is published biannually to encourage consumers to compare prices when purchasing personal automobile insurance. Cohen cautioned that “although price is always an important consideration, consumers should also consider an insurer’s reputation for claims handling and policyholder service, and the specific insurance coverages available.”
Nov 16, 1998
Chuck Cohen, Director of the Arizona Department of Insurance announced today the entry of an order that assesses an $80,000 civil penalty against New York Life Insurance Company for violations of Arizona’s laws governing the marketing of life insurance and long term care insurance.
Oct 9, 1998
Acting Director Charles R. Cohen announced today that the Arizona Department of Insurance recently published the Mobile Homeowner Premium Comparison Survey and the Complaint Ratio for personal lines insurers. The Mobile Homeowner Premium Comparison Survey lists 19 insurers writing approximately 85 percent of the mobile home insurance business in Arizona. The Personal Lines Complaint Ratio compares insurers with 4,500 or more Arizona policies in force. The publication lists 104 insurers writing approximately 95 percent of all private passenger, homeowners and dwelling fire insurance in Arizona.
Oct 2, 1998

Arizona has a new weapon for fighting insurance fraud! A.R.S. § 13-2924, which was effective August 21, 1998, makes the practice of “capping” a class 1 misdemeanor. Capping is a form of insurance fraud that is estimated to cost Arizona insurers millions of dollars every year. Capping and other forms of automobile insurance fraud raise the price of auto insurance premiums by $200 a year for an average policy holder.

Sep 28, 1998
Charles R. Cohen, Acting Director of the Arizona Department of Insurance, announced today that the National Association of Insurance Commissioners (“the NAIC”) renewed the Department’s accreditation at the recent NAIC quarterly meeting in New York City. Accreditation means that the Department meets national standards for regulation of the financial condition of insurance companies.

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