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Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

Starting July 1, 2020, we will be the
Department of Insurance and Financial Institutions (DIFI).


NOTICE

Arizona state agencies are experiencing telephone system problems that may impact your ability to reach us.  If you can e-mail us instead (see our CONTACT US page), please do so.  We do not have an estimate time by which the problem will be resolved.  We are very sorry for any inconvenience this is causing.


Feb 12, 2015

PHOENIX – The Arizona Department of Insurance is offering help to consumers who may have claims against Genuine Warranty Solutions, Inc., which has gone out of business. Arizona consumers who purchased vehicle service contracts from Genuine may be eligible for partial premium refunds for unexpired service contracts or payments for unpaid claims for vehicle service or repairs.

Feb 11, 2015

Anthem Blue Cross Blue Shield (Anthem) reported that it has been a victim of a cyber-attack and there was a breach involving the personal information of its policyholders. According to Anthem, up to 418,640 Arizona residents are impacted. The Arizona Department of Insurance is monitoring the Anthem security breach and want you to protect yourself if you think you may be an affected policyholder.

Feb 2, 2015

PHOENIX – The Arizona Department of Insurance is trying to locate consumers who purchased Arizona home warranty contracts from Sensible Home Warranty, which went out of business last year. Partial refunds may be available for some Arizona consumers who pre-paid their premiums, or who paid to repair or replace equipment and did not receive a payment from Sensible Home Warranty.

Jan 7, 2015

The Arizona Department of Insurance begins 2015 with a reorganization that will streamline management and optimize resources by merging similar operations of two divisions into a new Rate & Form Division.

Dec 23, 2014

– A Phoenix man was arrested in the San Diego, Calif., area over the weekend for his suspected involvement in a conspiracy ring that filed false auto insurance claims.

Dec 23, 2014

A Phoenix woman was arrested today in a scheme to pocket commissions on two fraudulent annuities that totaled $1.1 million.

Nov 6, 2014

The owner of an auto body shop and another man were arrested today, accused of staging auto accidents and collecting on fraudulent insurance claims. Guillermo “Willie” Altamirano, 33, owner of Champion Auto Body in Phoenix, was a key member of an organized crime syndicate that staged crashes to collect at least $200,000 in fraudulent claims.

Sep 24, 2014

A Phoenix woman, who was paid $26,500 by Travelers Insurance Company after she claimed she lost her wedding rings while swimming in the Pacific Ocean, pled guilty to two counts of insurance fraud.  The fraud was uncovered, in part, by a Facebook photo showing her still wearing the distinctive rings after they were supposedly lost.

Jul 28, 2014

Governor Jan Brewer signed HB 2482, making Arizona the 44th jurisdiction to become a member of the Interstate Insurance Product Regulation Compact.  

Dec 6, 2013

Phoenix – The Arizona Department of Insurance today announced that, beginning January 1, 2014, insurance carriers in the state will no longer be permitted to issue plans that do not comply with the Affordable Care Act (ACA). “In Arizona, we’ve been working with our insurance carriers on the best way to mitigate the impact on consumers by giving them the option to early renew their existing policies,” Insurance Director Germaine Marks said.

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