Press Release 1999-15 Arizona Department of Insurance Publishes Comparison of Auto Premiums Throughout the State; Complaint Ratios for Auto, Homeowners Insurers

The Arizona Department of Insurance has published the updated edition of its semiannual “Automobile Premium Comparison Survey” and the complaint ratios for 107 insurers that write approximately 95 percent of all private auto, homeowners and fire insurance in Arizona. Both publications are free.

Press Release 1999-14 State Insurance Department Protects Consumers Against Unfair Marketing and Claims Settlement Practices Throughout Arizona; Orders Insurance Firms to Pay $1.8 Million to Policyholders

In protecting consumers and business owners throughout the state, the work of the Market Conduct Examination Division of the Arizona Department of Insurance resulted in orders to 101 insurance companies to pay policyholders more than $1.8 million in restitution during the past three years.

Circular Letter 1999-03

Compliance with Arizona’s Health Care Appeals Laws

Press Release 1999-13 Arizona Homeowners Insurance Premiums Below National Average

Insurance premiums paid by Arizona homeowners are lower across-the-board than national averages, according to a new report produced by the National Association of Insurance Commissioners.

Press Release 1999-12 State Insurance Department Installs Toll-free Phone Number For License Applicants Outside the Phoenix Area

The Arizona Department of Insurance now has a toll-free telephone number to make it easier for license applicants who live outside the Phoenix metropolitan area to contact the Insurance Licensing Hotline.

Press Release 1999-11 Arizona Insurance Director Blasts Federal Legislation That Would Obstruct State Regulation of Insurance

State insurance regulators would be prevented from enforcing consumer protection laws against bank-affiliated insurance enterprises under the terms of proposed federal legislation, jeopardizing protections for consumers, according to Arizona Insurance Director Charles R. Cohen.


Warning - Phishing Scam

We are aware of a phishing scam targeting insurance professionals claiming that the National Association of Insurance Commissioners received a complaint that the professional submitted a falsified claim. This fraudulent email displays the NAIC and CIPR logos, can originate from what appears to be an or email account, and instructs the recipient to click on a link to download the complaint notification.

Certain antivirus products will detect this as a malicious email.  If you receive a similar email and have any concerns, contact the NAIC Service Desk at (816) 783-8500 or [email protected].



The Arizona Department of Insurance is committed to a work environment in which all individuals are treated with respect and dignity...

6/7/2017: ARIZONA OMBUDSMAN: Citizens' Aide

The ombudsman-citizens aide helps citizens to resolve ongoing issues with state agencies.

7/2/2019: Consumer Alert: FTC alleges Simple Health sold consumers worthless plans that left people uninsured

Phoenix, AZ—The Arizona Department of Insurance (ADOI) wants to make citizens aware of a recent Consumer Alert issued by the Federal Trade Commission (FTC) regarding Simple Health Plans, LLC

4/22/2019: Extension of Major Medical Transitional Policies through Calendar Year 2020

Phoenix - The Arizona Department of Insurance (ADOI) announced today that insurers in the individual and small group major medical health insurance markets can choose to renew transitional policies for a policy year beginning on or before October 1, 2020, provided all transitional coverage ends by December 31, 2020.    

2/7/2019: Regulatory Bulletin 2019-01

Use of Credits and Premium Rebates in the Health Insurance Market 

12/11/2018: Health Insurance Telemarketers Annoy; Pose Fraud Risks

Phoenix, AZ—The Arizona Department of Insurance (ADOI) wants to make citizens aware of scams involving aggressive telemarketers attempting to sell health insurance plans and, in some cases, attempting to gain personal and financial information possibly for criminal purposes.

12/7/2018: Arizona Sample Notice of Continuation Coverage (Mini-COBRA)

FORM UPDATED 1/23/2019. Pursuant to ARS § 20-2330, a health benefits plan issued or renewed after December 31, 2018, must allow an enrollee and any qualified dependent to continue coverage after a qualifying event.... The Department has prepared a sample notice of coverage continuation form and is making the sample available on its website....

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