Press Release 2000-22 Insurance Director Suspends U.S. Home Warranty Permit; Schedules Revocation Hearing

NEW ADDRESS


Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630


Starting July 1, 2020, we will be the
Department of Insurance and Financial Institutions (DIFI).

Media Contact: Don Harris, Public Information Officer, (602) 912-8402

For Immediate Release December 7, 2000

Arizona Insurance Director Charles R. Cohen on Dec. 7 suspended the service company permit of U.S. Home Warranty, L.L.C. A hearing to seek revocation of the permit is set for Jan. 17, 2001, before the Office of Administrative Hearings.

All telephone numbers for the company have been disconnected. Pedro Resendes, owner of the company, first obtained a service company permit on March 14, 2000. The permit authorized U.S. Home Warranty to issue service contracts to perform services related to the maintenance or repair of consumer products or appliances or electrical, plumbing, heating, cooling or air conditioning systems in residential properties.

A service company is required to file and maintain a $100,000 cash deposit or bond with the Arizona Department of Insurance. Capitol Indemnity Corporation, which executed the bond for U.S. Home Warranty in March, notified the Insurance Department of its intention to cancel the bond effective Dec. 6, 2000, because of U.S. Home Warranty's failure to provide underwriting information. The Department notified Home Warranty of the statutory obligation to replace the cancelled bond, but the company has not responded.

The Insurance Department has received complaints and inquiries from consumers regarding their inability to contact U.S. Home Warranty for reimbursement and services under their service contracts. Consumers are being referred to Capitol Indemnity. According to the terms of the bond, losses on service contracts issued before Dec. 6, should be covered up to the limits of the bond.

Consumers with questions about service contracts issued by U.S. Home Warranty are encouraged to contact the Insurance Department’s Consumer Affairs Division at (602) 912-8444 or (1-800) 325-2548.

-30-

Period: 
2000
Priority: 
22
Insurers Offering Individual Health Insurance in Arizona

Lists insurance companies that are offering health insurance to individuals and families in Arizona in 2020.  Open enrollment starts November 1st and now runs through December 17th, 2019.  Individuals can start shopping for coverage now at healthcare.gov or cuidadodesalud.gov (Spanish)

Notice of Proposed Rulemaking - Corporate Governance Annual Disclosure Model Regulation In 2019, the Arizona Legislature adopted the NAIC Corporate Governance Annual Disclosure Model Act at Arizona Revised Statutes (“ARS”) by enacting the Corporate Governance Act at Title 20, Chapter 2, Article 16 (Laws 2019, 1st Reg. Sess., Ch. 180, § 1).   The Department of Insurance (“Department”) seeks to adopt the correlate Corporate Governance Annual Disclosure Model Regulation.  ARS § 20-492.02 allows the Department to adopt rules to carry out the Act upon notice and an opportunity to be heard.  The Legislature has exempted the Department from Title 41, Chapter 6 for one year after the effective date of the Act.  (Laws 2019, 1st Reg. Sess., Ch. 180, § 2.)
Arizona's Surprise Bill Resolution Report for 2019

As shown in the attached report prepared pursuant to A.R.S. § 20-3118(A), the Department of Insurance received 91 requests for dispute resolution in Calendar Year 2019.  Of those, 53 have been resolved or closed, and health plan enrollees saved $41,538 by submitting their surprise bills for resolution.  

Not all health care bills qualify for the surprise bill resolution process.  The Department's Suprise Out-of-network Billing Dispute Resolution website (https://insurance.az.gov/soonbdr, and especially the section entitled, "I got a surprise bill. Can I submit a request for arbitration?") lists conditions when a health care bill may not qualify under Arizona law for the dispute resolution process.  But for those that do, the enrollee will only be responsible for paying the enrollee's cost-sharing amounts (copay, coinsurance and deductible) if the enrollee provides information the Department needs, and participates in an informal settlement teleconference with the health care insurer and the health care provider.

Regulatory Bulletin 2020-02

Implementation of Executive Order 2020‐07 Proactive Measures to Protect Against COVID‐19 and Executive Order 2020‐15 Expansion of Telemedicine.

Regulatory Bulletin 2020-03

Complying with Regulatory Requirements during the Public Health Emergency

Regulatory Bulletin 2020-04

COVID-19 and Insurance Customer Relief; Flexibility

Regulatory Bulletin 2020-01

Uninsured and Underinsured Motorist Coverage Offer Form; SB1087