RENEWING A LICENSE WITHOUT A CONTINUING EDUCATION TRANSCRIPT

NEW ADDRESS


Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

Starting July 1, 2020, we will be the
Department of Insurance and Financial Institutions (DIFI).


PHONE SYSTEM PROBLEMS

The State is encountering problems with its phone system not properly handling calls and dropping calls.  We apologize for any problems you encounter when trying to reach us by phone.  Our e-mail services are continuing to work well.  E-mail addresses for each area are available in the CONTACT US section of our web site 

You must allow time for your course provider and Prometric to post information about course completions.

If you need to renew your license before your course completions are posted in your transcript:

  • Submit a renewal application using the National Insurance Producer Registry (NIPR) and send or deliver signed originals of your insurance continuing education certificates of completion (which must show the Arizona state seal in the upper left corner)

OR

  • Submit your printed renewal application with signed originals of your insurance continuing education certificates of completion (which must show the Arizona state seal in the upper left corner), any other required materials and nonrefundable fees...
  • By mail (must arrive in our office on or before the expiration date of your license) or,
  • In person during our Licensing Counter business hours.