Reporting Insurance Fraud


Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630

Starting July 1, 2020, we will be the
Department of Insurance and Financial Institutions (DIFI).


The State is encountering problems with its phone system not properly handling calls and dropping calls.  We apologize for any problems you encounter when trying to reach us by phone.  Our e-mail services are continuing to work well.  E-mail addresses for each area are available in the CONTACT US section of our web site 

Type of fraud issueHow to report fraud
To report fraud against insurance companies (including but not limited to cases involving insurance-related identity theft, telemarketing and spam)Use our Fraud Referral Form
To report Health Insurance Marketplace consumer fraudCall the Health Insurance Marketplace at 1-800-318-2596
To report fraud or scams against an insurance consumer (individual or business)File a complaint with the Department of Insurance
To report identity theft; unwanted telemarketing, texts, or spam; and, various other types of business practices that are unfair to consumers

File a complaint with the Federal Trade Commission (FTC)

File a complaint with the Arizona Attorney General's Office