Suspect Arrested in $52,000 Auto Glass Scam


Arizona Department of Insurance
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Department of Insurance and Financial Institutions (DIFI).

Phoenix, AZ – On Tuesday, June 13, 2017, the Arizona Department of Insurance (ADOI) Fraud Division arrested Mr. Marcel Deweaver on allegations of fraud schemes, theft, insurance fraud and identity theft.
Between August 2015 and June 2017, Mr. Deweaver allegedly filed over 120 fraudulent claims with multiple insurers. After obtaining vehicles through various auto dealerships, Deweaver allegedly had the vehicles covered under fraudulent insurance policies that he obtained under stolen identities, and paid premiums with fraudulent debit and credit cards; then would intentionally damage the safety glass of the vehicle and file a claim. Deweaver allegedly shopped around to different independent glass installation shops for ones that offered the highest incentives, up to $150 per claim, to fix the damages. The total loss to the insurance companies is believed to exceed $52,000 in fraudulent claims.
Deweaver was arrested Tuesday afternoon after the Arizona Department of Insurance Fraud Division developed information that Deweaver was in a 2012 Ford Explorer that he fraudulently obtained from a local dealership. The vehicle came to the attention of the ADOI Fraud Division after seven separate insurance claims had been filed within a month. After locating the vehicle in an apartment complex, ADOI agents requested assistance from the Arizona Department of Public Safety (DPS) once they realized Deweaver was in the vehicle and it exited the parking lot. In an odd turn of events, after believing that he was being followed, Deweaver pulled off onto the shoulder of the interstate seeking assistance from a DPS officer involved in a traffic stop, at which point ADOI agents took him into custody.
Marcel Deweaver was booked at the Maricopa County Jail and is being held on charges of fraud schemes, theft, insurance fraud and identity theft. The ADOI Fraud Division would like to thank National Insurance Crime Bureau for their assistance with the investigation, and the Arizona Department of Public Safety for their assistance in making the arrest.

Arizona's Surprise Bill Resolution Report for 2019

As shown in the attached report prepared pursuant to A.R.S. § 20-3118(A), the Department of Insurance received 91 requests for dispute resolution in Calendar Year 2019.  Of those, 53 have been resolved or closed, and health plan enrollees saved $41,538 by submitting their surprise bills for resolution.  

Not all health care bills qualify for the surprise bill resolution process.  The Department's Suprise Out-of-network Billing Dispute Resolution website (, and especially the section entitled, "I got a surprise bill. Can I submit a request for arbitration?") lists conditions when a health care bill may not qualify under Arizona law for the dispute resolution process.  But for those that do, the enrollee will only be responsible for paying the enrollee's cost-sharing amounts (copay, coinsurance and deductible) if the enrollee provides information the Department needs, and participates in an informal settlement teleconference with the health care insurer and the health care provider.

Insurers Offering Individual Health Insurance in Arizona

Lists insurance companies that are offering health insurance to individuals and families in Arizona in 2020.  Open enrollment starts November 1st and now runs through December 17th, 2019.  Individuals can start shopping for coverage now at or (Spanish)

Notice of Proposed Rulemaking - Corporate Governance Annual Disclosure Model Regulation In 2019, the Arizona Legislature adopted the NAIC Corporate Governance Annual Disclosure Model Act at Arizona Revised Statutes (“ARS”) by enacting the Corporate Governance Act at Title 20, Chapter 2, Article 16 (Laws 2019, 1st Reg. Sess., Ch. 180, § 1).   The Department of Insurance (“Department”) seeks to adopt the correlate Corporate Governance Annual Disclosure Model Regulation.  ARS § 20-492.02 allows the Department to adopt rules to carry out the Act upon notice and an opportunity to be heard.  The Legislature has exempted the Department from Title 41, Chapter 6 for one year after the effective date of the Act.  (Laws 2019, 1st Reg. Sess., Ch. 180, § 2.)
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