WHAT IS A CERTIFIED APPLICATION COUNSELOR?

A certified application counselor is an individual who is licensed by the Arizona Department of Insurance and who is authorized by the United States Department of Health and Human Services to perform activities and duties described by 45 CFR 155.225, which are: 

  1. Provide information to individuals and employees about the full range of QHP (Qualified Health Plan) options and insurance affordability programs for which they are eligible;
  2. Assist individuals and employees to apply for coverage in a QHP through the Exchange and for insurance affordability programs; and,
  3. Help to facilitate enrollment of eligible individuals in QHPs and insurance affordability programs.  ARS § 20-336(1); 45 CFR 155.225(c).