Welcome to ADOI

Welcome to the ADOI!

Our mission is to promote a strong insurance marketplace through consumer protection, sound...
Photograph of woman and man reviewing paperwork with agent, with text that says, "Find help and information for insurance consumers and the general public."

Consumers

►View enforcement actions ►Get help buying insurance ►Get help with a problem ►Learn more about...
Man reviewing documents, with text that says, "Review license and compliance requirements ofr insurance producers and other insurance professionals."

Producers

Information about ►how to apply for a license ►how to renew a license ►ongoing requirements
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Insurers

►Apply for authority ►Download financial-reporting and tax forms ►Access rate/form filing...

Our Performance Scorecard

*Performance reflected in the following table are averages for the specified time periods. Actual time to complete individual matters may vary.

Service Measurement

Week of 1/23/2016 - 1/29/2015 MONTH OF 1/1/2016 - 1/31/2016 FISCAL YR 7/1/2014 - 6/30/2015 FISCAL YR 7/1/2013 - 6/30/2014

Average calendar days to process insurance professional license and renewal applications

Recent improvements...

1.1 1.7 4.7 4.5
Average calendar days to resolve insurance consumer complaints 70.5 61.9 116.5 316.8

Medicare Supplement Insurance Premium Comparison - 2016

Designed to help you compare Medicare Supplement insurance policies (also called Medigap), and help you save money, understand benefits choices and service options.

Regulatory Bulletin 2015-06: Notification of Change of Department Procedure

The purpose of this Bulletin is to advise all surety insurers that engage bail bond agents to post appearance (bail) bonds in Arizona courts of a change of procedure within the Department.  As of the date of this Bulletin, the Department will now refer indemnitors with unreleased liens on vehicles and real property directly to the surety insurer that issued a bail bond that the court has exonerated if it cannot communicate with the bail bond agent or the bail bond agent fails to cooperate in releasing the lien.

Notice of Proposed Rulemaking – Medicare Supplement Insurance

On October 16, 2015, the Arizona Department of Insurance published a Notice of Rulemaking in the Arizona Register, (21 A.A.R. 2401, October 16, 2015).  The rulemaking proposes to amend Article 11 – Medicare Supplement Insurance, AAC R20-6-1101, to update the incorporation by reference of the NAIC Model Regulation to Implement the NAIC Medicare Supplement Insurance Minimum Standards Model Act, which includes the Genetic Information Nondiscrimination Act of 2008 (Model Regulation). 

Stephen Clutter

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ADOI News

1/5/2015

The Arizona Department of Insurance is committed to a work environment in which all individuals are treated with respect and dignity.

2/9/2016

PHOENIX- Governor Doug Ducey has appointed Leslie Hess as the Interim Director of the Arizona Department of Insurance...

11/2/2015

Frequently Asked Questions Regarding the Suspension of Meritus Mutual Health Partners and Meritus Health Partners....

10/19/2015

On October 16, 2015, the Arizona Department of Insurance published a Notice of Rulemaking in the Arizona Register, (21 A.A.R. 2401, October 16, 2015).  The rulemaking proposes to amend Article 11 – Medicare Supplement Insurance, AAC R20-6-1101, to update the incorporation by reference of the NAIC Model Regulation to Implement the NAIC Medicare Supplement Insurance Minimum Standards Model Act, which includes the Genetic Information Nondiscrimination Act of 2008 (Model Regulation). 

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