Our Performance Scorecard
*Performance reflected in the following table are averages for the specified time periods. Actual time to complete individual matters may vary.
|Week of 1/23/2016 - 1/29/2015||MONTH OF 1/1/2016 - 1/31/2016||FISCAL YR 7/1/2014 - 6/30/2015||FISCAL YR 7/1/2013 - 6/30/2014|
Average calendar days to process insurance professional license and renewal applications
|Average calendar days to resolve insurance consumer complaints||70.5||61.9||116.5||316.8|
The Arizona Department of Insurance is committed to a work environment in which all individuals are treated with respect and dignity.
Frequently Asked Questions Regarding the Suspension of Meritus Mutual Health Partners and Meritus Health Partners....
On October 16, 2015, the Arizona Department of Insurance published a Notice of Rulemaking in the Arizona Register, (21 A.A.R. 2401, October 16, 2015). The rulemaking proposes to amend Article 11 – Medicare Supplement Insurance, AAC R20-6-1101, to update the incorporation by reference of the NAIC Model Regulation to Implement the NAIC Medicare Supplement Insurance Minimum Standards Model Act, which includes the Genetic Information Nondiscrimination Act of 2008 (Model Regulation).