Welcome to ADOI

Welcome to the ADOI!

Our mission is to promote a strong insurance marketplace through consumer protection, sound...
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►View enforcement actions ►Get help buying insurance ►Get help with a problem ►Learn more about...
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Information about ►how to apply for a license ►how to renew a license ►ongoing requirements
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►Apply for authority ►Download financial-reporting and tax forms ►Access rate/form filing...

Meritus Health Insurers Placed in Receivership August 10, 2016

Our Performance Scorecard

*Performance levels reflected in the following table are averages for the specified time periods. Actual time to complete individual matters may vary.

Service Measurement

7/1/2015 - 6/30/2016 7/1/2014 - 6/30/2015

Average calendar days to process insurance professional license and renewal applications

Recent improvements...

1.9 1.9 2.0 2.1 4.9
Percentage of insurance professional license and renewal applications submitted electronically 91.0 92.8 92.6 90.4 85.4
Average calendar days to resolve insurance consumer complaints 80.0 75.4 64.7 71.7 116.5

Average calendar days to review required property and casualty form filings

Recent improvements...





Not available

More scorecard information...

Form E-115: Life and Health (Third-party) Administrator Information Update

Complete this form to register NEW information that has changed since the TPA was last reported to the Arizona Department of Insurance (ADOI).  It is critical that you update the information with the ACC before filing updated information with the ADOI.  

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Form E-100-B: Life and Health Administrator Biographical List

Complete this form to report the name and title of each individual reflected in the count on Form E-100, Item 13, Section E.

Notice of Public Meeting of the Board of Directors of the Arizona Property and Casualty Insurance Guaranty Fund

Pursuant to A.R.S. § 38-431.01 and A.R.S. § 20-663(C), notice is hereby given to the Members of the Board of Directors of the Arizona Property and Casualty Insurance Guaranty Fund and to the General Public that the Board of Directors of the Arizona Property and Casualty Insurance Guaranty Fund (Fund) will hold a meeting, which meeting will be open to the Public, at 9:00 a.m., Wednesday, April 27, 2016, in the Second Floor Conference Room, Arizona Department of Insurance, 2910 N. 44th Street, Phoenix, AZ 85018...

Medicare Supplement Insurance Premium Comparison - 2016

Designed to help you compare Medicare Supplement insurance policies (also called Medigap), and help you save money, understand benefits choices and service options.

Regulatory Bulletin 2015-06: Notification of Change of Department Procedure

The purpose of this Bulletin is to advise all surety insurers that engage bail bond agents to post appearance (bail) bonds in Arizona courts of a change of procedure within the Department.  As of the date of this Bulletin, the Department will now refer indemnitors with unreleased liens on vehicles and real property directly to the surety insurer that issued a bail bond that the court has exonerated if it cannot communicate with the bail bond agent or the bail bond agent fails to cooperate in releasing the lien.




The Arizona Department of Insurance is committed to a work environment in which all individuals are treated with respect and dignity.


Phoenix, AZ –The Arizona Department of Insurance Fraud Unit, in a joint effort with the New Jersey Department of Insurance, arrested Brian McFarland on a total of 92 criminal counts involving fraud schemes, identity theft, and theft totaling more than $450,000....


The Department of Insurance has published a new "Determining Your Insurance Continuing Education Requirements" online resource, where insurance professionals can complete a short series of questions to determine their continuing education ("CE") requirements. 


Phoenix – The Maricopa County Superior Court today issued an Order for Appointment of Receiver and Injunction against two Arizona health insurance companies, Compass Cooperative Health Plan, Inc., a health care services organization doing business as Meritus Health Partners, and Compass Cooperative Mutual Health Network, Inc., a disability insurer doing business as Meritus Mutual Health Partners....


Director Hess has issued Regulatory Bulletin 2016-02, which summarizes the major, newly enacted legislation affecting the Department, its licensees and insurance consumers.


Phoenix - The Arizona Department of Insurance (ADOI) announced that insurers in the individual and small group major medical health insurance markets can choose to renew transitional policies through December 31, 2017. Transitional plans are non-ACA compliant policies that have been continuously in effect since by or before December 31, 2013...


On October 16, 2015, the Arizona Department of Insurance published a Notice of Rulemaking in the Arizona Register, (21 A.A.R. 2401, October 16, 2015).  The rulemaking proposes to amend Article 11 – Medicare Supplement Insurance, AAC R20-6-1101, to update the incorporation by reference of the NAIC Model Regulation to Implement the NAIC Medicare Supplement Insurance Minimum Standards Model Act, which includes the Genetic Information Nondiscrimination Act of 2008 (Model Regulation). 

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