Press Release 1999-14 State Insurance Department Protects Consumers Against Unfair Marketing and Claims Settlement Practices Throughout Arizona; Orders Insurance Firms to Pay $1.8 Million to Policyholders

In protecting consumers and business owners throughout the state, the work of the Market Conduct Examination Division of the Arizona Department of Insurance resulted in orders to 101 insurance companies to pay policyholders more than $1.8 million in restitution during the past three years.

Circular Letter 1999-03

Compliance with Arizona’s Health Care Appeals Laws

Press Release 1999-13 Arizona Homeowners Insurance Premiums Below National Average

Insurance premiums paid by Arizona homeowners are lower across-the-board than national averages, according to a new report produced by the National Association of Insurance Commissioners.

Press Release 1999-12 State Insurance Department Installs Toll-free Phone Number For License Applicants Outside the Phoenix Area

The Arizona Department of Insurance now has a toll-free telephone number to make it easier for license applicants who live outside the Phoenix metropolitan area to contact the Insurance Licensing Hotline.

Press Release 1999-11 Arizona Insurance Director Blasts Federal Legislation That Would Obstruct State Regulation of Insurance

State insurance regulators would be prevented from enforcing consumer protection laws against bank-affiliated insurance enterprises under the terms of proposed federal legislation, jeopardizing protections for consumers, according to Arizona Insurance Director Charles R. Cohen.

Circular Letter 1999-02

Administration of Continuing Education Laws; Arizona Revised Statutes, Title 20, Chapters 18 and 19

Press Release 1999-09 State Insurance Department Monitors Health Care Policies and Advertising Content Throughout Arizona, Rejects 60%

Residents of smaller communities in rural Arizona may not have an abundance of information or choices if they’re shopping to buy insurance, so the Arizona Department of Insurance monitors advertising claims by companies to weed out deceptive practices.

Circular Letter 1999-01

Administration of Workers’ Compensation Laws; Arizona Revised Statutes, Title 20, Chapter 2, Article 4

Press Release 1999-08 Arizona Insurance Director Orders Emergency Suspension Of License Of Adjuster Accused Of Converting $72,189 To Own Use

Arizona Insurance Director Charles R. Cohen has issued an order summarily suspending the license of an insurance adjuster suspected of misappropriating $72,189.98 in insurance payments, pending a hearing on the charges.



10/16/2019: Information about 2020 ACA Health Insurance Rate Increases

Major Medical Health Insurance Rate Information

The Patient Protection and Affordable Care Act requires states to provide certain information about "threshold" (15% or greater) rate increase filings, and to provide a way for the public to comment on the requested threshold rate increase filings.  This page contains instructions for you to access the rate filing information for plan year 2020 and to provide public comments on open threshold rate filings to the Department. 


The Arizona Department of Insurance is committed to a work environment in which all individuals are treated with respect and dignity...

6/7/2017: ARIZONA OMBUDSMAN: Citizens' Aide

The ombudsman-citizens aide helps citizens to resolve ongoing issues with state agencies.

11/1/2019: 2020 Small Group, ACA Compliant, Major Medical Health Insurance Premium Rates

The Arizona Department of Insurance has published information on monthly premium rates for small group ACA compliant major medical health insurance. The small group rate exhibit provides the minimum, maximum,and average rates by metal level, insurer and county. These plans are available to employers with 2-50 employees.

The Small Group Rate Exhibit is avaliable Here. 


11/1/2019: Notice of Proposed Rulemaking - Corporate Governance Annual Disclosure Model Regulation

The Department of Insurance (“Department”) seeks to adopt the Corporate Governance Annual Disclosure Model Regulation.  ARS § 20-492.02 allows the Department to adopt rules to carry out the Act upon notice and an opportunity to be heard.  The Legislature has exempted the Department from Title 41, Chapter 6 for one year after the effective date of the Act.  (Laws 2019, 1st Reg. Sess., Ch. 180, § 2.)


10/30/2019: 2019 Additions to the Rates of Tax

The 2019 Additions to the Rates of Tax, which applies to insurers domiciled in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, South Carolina and West Virginia, is now available.  Click here

10/29/2019: Insurers Offering Individual Health Insurance in Arizona

2020 Arizona Major Medical Health Insurers - click here for a list 

Lists insurance companies that are offering health insurance to individuals and families in Arizona in 2020.  Open enrollment starts November 1st and runs through December 15th, 2019.  Individuals can start shopping for coverage now at or (Spanish)

9/10/2019: Warning - Phishing Scam

We are aware of a phishing scam targeting insurance professionals claiming that the National Association of Insurance Commissioners received a complaint that the professional submitted a falsified claim. This fraudulent email displays the NAIC and CIPR logos, can originate from what appears to be an or email account, and instructs the recipient to click on a link to download the complaint notification.

Certain antivirus products will detect this as a malicious email.  If you receive a similar email and have any concerns, contact the NAIC Service Desk at (816) 783-8500 or [email protected].


7/2/2019: Consumer Alert: FTC alleges Simple Health sold consumers worthless plans that left people uninsured

Phoenix, AZ—The Arizona Department of Insurance (ADOI) wants to make citizens aware of a recent Consumer Alert issued by the Federal Trade Commission (FTC) regarding Simple Health Plans, LLC

4/22/2019: Extension of Major Medical Transitional Policies through Calendar Year 2020

Phoenix - The Arizona Department of Insurance (ADOI) announced today that insurers in the individual and small group major medical health insurance markets can choose to renew transitional policies for a policy year beginning on or before October 1, 2020, provided all transitional coverage ends by December 31, 2020.    

2/7/2019: Regulatory Bulletin 2019-01

Use of Credits and Premium Rebates in the Health Insurance Market 

12/11/2018: Health Insurance Telemarketers Annoy; Pose Fraud Risks

Phoenix, AZ—The Arizona Department of Insurance (ADOI) wants to make citizens aware of scams involving aggressive telemarketers attempting to sell health insurance plans and, in some cases, attempting to gain personal and financial information possibly for criminal purposes.

12/7/2018: Arizona Sample Notice of Continuation Coverage (Mini-COBRA)

FORM UPDATED 1/23/2019. Pursuant to ARS § 20-2330, a health benefits plan issued or renewed after December 31, 2018, must allow an enrollee and any qualified dependent to continue coverage after a qualifying event.... The Department has prepared a sample notice of coverage continuation form and is making the sample available on its website....

Subscribe to Arizona Department of Insurance RSS