Welcome to ADOI

Welcome to the ADOI!

Our mission is to promote a strong insurance marketplace through consumer protection, sound...
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►View enforcement actions ►Get help buying insurance ►Get help with a problem ►Learn more about...
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Information about ►how to apply for a license ►how to renew a license ►ongoing requirements
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►Apply for authority ►Download financial-reporting and tax forms ►Access rate/form filing...

Our Performance Scorecard

2017 Improvements

PDF icon 2017 Improvements

Department of Insurance Performance Scorecard

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Circular Letter 1999-02

Administration of Continuing Education Laws; Arizona Revised Statutes, Title 20, Chapters 18 and 19

Press Release 1999-09 State Insurance Department Monitors Health Care Policies and Advertising Content Throughout Arizona, Rejects 60%

Residents of smaller communities in rural Arizona may not have an abundance of information or choices if they’re shopping to buy insurance, so the Arizona Department of Insurance monitors advertising claims by companies to weed out deceptive practices.

Circular Letter 1999-01

Administration of Workers’ Compensation Laws; Arizona Revised Statutes, Title 20, Chapter 2, Article 4

Press Release 1999-08 Arizona Insurance Director Orders Emergency Suspension Of License Of Adjuster Accused Of Converting $72,189 To Own Use

Arizona Insurance Director Charles R. Cohen has issued an order summarily suspending the license of an insurance adjuster suspected of misappropriating $72,189.98 in insurance payments, pending a hearing on the charges.

Press Release 1999-07 Arizona Insurance Director Suspends License Of Adjuster Accused Of Using Bogus Signature Stamps To Deposit $197,487; Diverted $91,654.61 To His Own Use

Arizona Insurance Director Charles R. Cohen has issued an order summarily suspending the license of an insurance adjuster suspected of using forged signature stamps to deposit reimbursement payments totaling $197,487.32 into his bank account, and diverting $91,654.61 of that amount to his own use.

Press Release 1999-06 State Insurance Director Warns Yuma Doctors Not To Collect Improper Amounts From HMO Enrollees

Arizona Director of Insurance Charles R. Cohen today issued a warning to Yuma United Medical Associates, Ltd., an independent physicians association representing approximately 100 physicians in the Yuma area, that its member physicians must not attempt to collect from HMO enrollees amounts owed to the physicians by an HMO.

Press Release 1999-04 State Insurance Department Launches Campaign To Assist Rural Consumers

The Arizona Department of Insurance is launching an informational campaign to acquaint residents of rural communities with consumer-related programs and services at the department.

Press Release 1999-02 New State Program Reverses
 13 Medical Decisions By Insurance Companies

In the first six months of a new consumer-oriented program at the Arizona Department of Insurance, 61 individuals appealed adverse decisions by their health care insurers.




We are now located at...
100 N. 15th Ave., Ste. 102
Phoenix, AZ 85007-2624


The ombudsman-citizens aide helps citizens to resolve ongoing issues with state agencies.  


Go to https://insurance.az.gov/soonbdr to learn about surprise out-of-network bills, how to avoid them, and what to do if you receive one for health care services you received on or after January 1, 2019.


Phoenix - The Arizona Department of Insurance (ADOI) announced today that insurers in the individual and small group major medical health insurance markets can choose to renew transitional policies for a policy year beginning on or before October 1, 2019, provided all transitional coverage ends by December 31, 2019. Transitional policies are non-Affordable-Care-Act-compliant policies that have been continuously in effect since by or before December 31, 2013.


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