ADJUSTER: License Application for an Individual

The following are requirements for an individual applying to become an insurance adjuster. The requirements apply to both Arizona residents and residents of other states ("nonresidents") except as otherwise noted:

All insurance professionals (both residents and nonresidents) can apply for licenses, renew licenses, and update addresses and phone numbers online through the National Insurance Producer Registry (NIPR), at www.nipr.com.

NIPR license and renewal applications are easy to complete, and we can usually process them faster than applications that are mailed to us. NIPR charges a small transaction fee (around $5 to $7) to process a license application and fee payment. Many people have found that overall, the added convenience plus the time and postage savings are worth paying the fee.

USE NIPR FOR FREE to change an address, e-mail address or phone number!

NOT EVERYONE QUALIFIES FOR AN INSURANCE LICENSE

The Department can deny a license for any cause listed in Arizona Revised Statutes ("ARS") § 20-295. You should review this statute before deciding to spend the time, effort and money (fees are nonrefundable) to apply for a license. If you apply for a license, you must truthfully and completely answer questions asked on the application, and you may need to provide additional documentation.

MEET THE MINIMUM AGE REQUIREMENT

You must be at least 18 years old.

PASS THE INSURANCE EXAMINATION (*if required)

You generally must pass an Arizona insurance examination for the license authority you want to have if either:

Your primary residence or principal place of business is in Arizona; or,
You relocate from a state where you did not hold the license that you want to have in Arizona (perhaps because the state did not issue that type of license).

However, you do not need to pass an Arizona insurance exam if:

You are only applying for a limited-line credit insurance producer authority.
You are only adding variable life and variable annuity insurance producer authority to an existing insurance producer license for which you hold life insurance producer authority (but you must be licensed by the financial industry regulatory authority as a principal or a registered representative).
You are only applying for authority as a health insurance navigator or certified application counselor (but you must provide evidence of having required federal certification).
You are licensed in good standing in your home state for the license you want to have (as a nonresident) in Arizona.
You are relocating to Arizona from a state where you have a resident license in good standing, and you want to hold the same license in Arizona, and Arizona offers that same resident license authority, and we receive your license application within 90 days after you cancel your license in your former home state, and you submit a clearance letter from that former home state.

IMPORTANT! Arizona law limits you to four attempts to pass an exam for a particular line of authority within a one-year period. After a fourth unsuccessful attempt, you will have to wait one year from the date of the last attempt to retake the exam. Arizona law treats failing an examination that covers more than one line of license authority the same as failing the examination for each individual line of license authority. ARS §20-284(H).

Insurance license examinations are administered by Prometric. Prometric's Internet web sites contain license candidate publications that describe Arizona insurance licensing requirements and that outline material covered on each of the examinations. The outlines show the percentage of the examination that will deal with particular topic areas. Neither Prometric nor the Department of Insurance publish study materials. However, the Department has available a document available on this web page that lists some resources that you may want to use to help you to prepare for your exam.

Schedule to take your examination at any Prometric test center throughout the U.S. in which insurance examinations are offered:
live-prometric.pantheonsite.io/arizona/insurance

After you complete your exam, you will first see your exam score on the computer screen. Before you leave the test center, the test center staff will give you a printed score report showing your overall score and whether you passed or failed. If you apply for your license on paper (rather than online), submit your score report with your license application. Keep a copy for your records. If you failed, you must retake the entire exam. You cannot just retake the sections of the exam on which you scored poorly. Focus your studies on the sections of the exam with the most questions and sections on which you performed poorly.

IMPORTANT! Once you pass an exam, you must apply for the corresponding license within one year. ARS §20-284(A).

PROVIDE PROOF OF LAWFUL PRESENCE IN THE UNITED STATES

Submit Form L-152 (ARS § 41-1080) with one of the required forms of identification unless you reside outside Arizona and are licensed in good standing as an adjuster in your home state.

PROVIDE YOUR FINGERPRINTS (*if required)

Pursuant to ARS §§ 20-142(E) and 41-1750(G)(2), you must submit fingerprints to the Arizona Department of Insurance and Financial Institutions if any of the following apply:

You are an Arizona resident and do not already hold an Arizona insurance license for which you needed to furnish fingerprints
You are relocating to Arizona from another state
You are a resident of a state that does not issue the type of license you want to have in Arizona

If you are required to submit fingerprints:

Individual License application process

Your fingerprints and Your Rights to Your Criminal History Record
Fingerprints that you provide in conjunction with a license application will be submitted to and checked against Arizona and FBI criminal history databases. You have the right to review and challenge your own criminal history records.

Arizona Criminal History Record: To obtain a copy of your Arizona criminal history record in order to review/update/correct the record, you can contact the Arizona Department of Public Safety (ADPS) Criminal History Records Unit at (602) 223-2222. Information concerning the review and challenge process is available on the ADPS website at https://www.azdps.gov/services/public/records/criminal.
Federal Identity History Summary Checks: The procedures for changing, correcting or updating your FBI criminal history record are set forth in Code of Federal Regulations (CFR) Title 28, Chapter I, Part 16, Subpart C (§§ 16.30 through 16.34). Information on how to review and challenge an FBI criminal history record is available from the FBI website at https://www.fbi.gov/file-repository/challenge-brochure.pdf/view.

PAY REQUIRED (non-refundable) FEES

Non-refundable fees:
License Fee	$120.00
FBI Fingerprint Card Processing Fee*	$22.00
*Only pay the FBI Fingerprint Card Processing Fee if you are required to submit a fingerprint card with your license application. The FBI fee is different from the fee you may be charged to have fingerprints applied to a fingerprint card.

You can pay with a credit card if you submit your application online through the National Insurance Producer Registry.
You can pay by debit/credit card, check or money order, made payable to "Insurance Licensing Section" if you deliver your payment with your license application and other required materials to the Department of Insurance Licensing Section.
You can pay by check or money order, made payable to "Insurance Licensing Section" if you mail your payment with your license application and other required materials to the Department of Insurance Licensing Section.

SUBMIT A LICENSE APPLICATION

Submit your license application: You can either apply online through the National Insurance Producer Registry (NIPR) or you can submit a paper application (NAIC uniform license application for an Individual). NIPR online applications are generally processed more quickly than applications submitted on paper.

AFTER WE HAVE REVIEWED YOUR APPLICATION...

We will review your application and you will receive one of the following:

A notice telling you that your application was approved. Use License Search to view your license on our web site to ensure that your license information appears correctly. Use the National Insurance Producer Registry (NIPR) to correct or update information.
A notice telling you that your renewal application was denied. The notice will tell you the reason for the denial and will provide you with instructions concerning your right to appeal the decision.
A notice telling you that your renewal application was deficient. This notice will be emailed to you. You must provide the Department with any additional materials identified in the deficiency notice or accompanying instructions. You must cure all identified deficiencies or we may deny your license and you will forfeit the fees you paid.

NOTE: We do not produce paper license certificates. Licenses are accessible online through the LICENSE SEARCH option on our web site's main menu.

VIEW YOUR LICENSE

Your license will be available from the License Search option on this web site as soon as the Arizona Department of Insurance verifies you meet all license requirements. You will not receive a printed license certificate.

License applications can take up to one month to process. You must not conduct insurance business until you are licensed.

Form L-193: Certificate of Assumed Name

Use this form for each name, other than your genuine legal name, that you intend to use in conjunction with your insurance business. If you have established a business entity and want to use the name of the business entity in conjunction with your insurance transactions, the business entity must also hold an insurance license.


Form L-152: Licensing Eligibility (Lawful Presence in the US) Requirement	All individuals applying for an Arizona-resident license and applicants who are non-resident adjusters from states that do not license adjusters must complete this form.
Form L-193: Certificate of Assumed Name	Use this form for each name, other than your genuine legal name, that you intend to use in conjunction with your insurance business. If you have established a business entity and want to use the name of the business entity in conjunction with your insurance transactions, the business entity must also hold an insurance license.
Form L-FPV: Fingerprint Verification	This form is to be used by individuals who are required to submit fingerprints as part of an insurance license application. The form includes detailed instructions that must be exactly followed for fingerprints to be accepted by the Department of Insurance and Financial Institutions.
NAIC uniform license application for an Individual	To make your application process faster and easier, use NIPR.COM and apply online instead of completing, printing and mailing this application
Exam Preparation Resources	The Department of Insurance does not provide study materials, can not recommend any supplier for study materials and does not evaluate the quality of any training course or study material. The following businesses have advised us they may have training or study materials that you can purchase:

ARS § 41-1030(G) requires most Arizona government agencies to prominently print the provisions of ARS § 41-1030(B), (D), (E) and (F) on all license applications. The following is the language in ARS § 41-1030(B), (D), (E) and (F):

B. An agency shall not base a licensing decision in whole or in part on a licensing requirement or condition that is not specifically authorized by statute, rule or state tribal gaming compact. A general grant of authority in statute does not constitute a basis for imposing a licensing requirement or condition unless a rule is made pursuant to that general grant of authority that specifically authorizes the requirement or condition.

D. This section may be enforced in a private civil action and relief may be awarded against the state. The court may award reasonable attorney fees, damages and all fees associated with the license application to a party that prevails in an action against the state for a violation of this section.

E. A state employee may not intentionally or knowingly violate this section. A violation of this section is cause for disciplinary action or dismissal pursuant to the agency’s adopted personnel policy.

F. This section does not abrogate the immunity provided by section 12-820.01 or 12-820.02.

Please Provide Your Feedback

Complete a quick and easy survey at https://www.surveymonkey.com/r/adoilicensing.

NOT EVERYONE QUALIFIES FOR AN INSURANCE LICENSE

MEET THE MINIMUM AGE REQUIREMENT

PASS THE INSURANCE EXAMINATION (*if required)

PROVIDE PROOF OF LAWFUL PRESENCE IN THE UNITED STATES

PROVIDE YOUR FINGERPRINTS (*if required)

PAY REQUIRED (non-refundable) FEES

License Fee

$120.00

FBI Fingerprint Card Processing Fee*

$22.00

SUBMIT A LICENSE APPLICATION

AFTER WE HAVE REVIEWED YOUR APPLICATION...

VIEW YOUR LICENSE

Form L-193: Certificate of Assumed Name

Please Provide Your Feedback

LICENSING DIVISION

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