PRODUCERS and other insurance professionals

NEW AGENCY


Arizona Department of Insurance
100 North 15th Avenue, Suite 261

Phoenix, AZ  85007-2630


Starting July 1, 2020, we became the
Department of Insurance and Financial Institutions (DIFI).


Provisional Licensing

  • Our insurance license examination testing vendor, Prometric, has limited availability for examination appointments at its testing centers in accordance with guidance from the US Centers for Disease Control
     
  • Pre-license examinations are not required of non-resident applicants or for business-entity applicants, who can apply for licenses online at any time using the National Insurance Producer Registry (www.nipr.com).
     
  • Because COVID-19 has caused availability of pre-license insurance examinations and fingerprinting services to be quite limited, we have made provisional (temporary) licenses available to Arizona-resident individuals who meet all license requirements other than passing the exam and submitting fingerprints.  In accordance with the Executive Order,
    • a provisional license expires six months after the date issued;
    • once pre-license insurance examinations and fingerprinting services are made more readily available, the Department shall notify each provisional license-holder by e-mail ("e-mail notification"), and a provisional license-holder shall have 20 days after the e-mail notification to pass the pre-license examination that corresponds to the authority held on the provisional license;
    • a provisional license-holder shall have 30 days after the e-mail notification to submit fingerprints to the Department;
    • a provisional license of a person who fails to pass the pre-license examination within 20 days after the e-mail notification shall be automatically suspended pursuant to Executive Order 2020-17, which will require the person to immediately cease conducting business requiring the license;
    • a provisional license (whether active or suspended) shall be converted to a permanent license once the provisional license-holder passes the pre-license examination and furnishes fingerprints to the Department.
       
  • To apply for provisional Arizona-resident INSURANCE PRODUCER license authority:
     
    1. Apply for the license and pay online using the National Insurance Producer Registry (NIPR.com).
       
    2. Then, and this is important, complete and send Form L-152 with a copy of the front and back of the selected type of identification to the Insurance Licensing Section at the following address: 

Insurance Licensing Section, 100 N. 15th Ave. # 261, Phoenix, AZ 85007-2630. 

We cannot issue your provisional license for insurance producer authority unless and until we receive the Form L-152 and the copy of the front and back of your identification.
 

  • To apply for provisional Arizona-resident ADJUSTER or SURPLUS LINES BROKER license authority:
     
    1. Download, save, and complete Form L-PRV and Form L-152
       
    2. Submit these documents with a copy of the front and back of the types of identification that you selected on Form L-152 to the following address:  

Insurance Licensing Section, 100 N. 15th Ave. # 261, Phoenix, AZ 85007-2630. 

We cannot issue your provisional license for adjuster or surplus lines authority unless and until we receive the Form L-PRV, Form L-152 and the copy of the front and back of your identification.


Quick Links

Individual applying for a Producer License Business applying for a Producer License
Individual applying for an Adjuster License Business applying for an Adjuster License
 
Individual renewing a license Business renewing a license
Individual changing an address, e-mail or phone number
 
Business adding, changing or deleting an address, e-mail or phone number
Continuing education ("CE") requirements Using an assumed ("doing business as") name 
View your CE transcript  

 

 


Renewing an Insurance License?

Use our "DETERMINING YOUR ARIZONA INSURANCE CONTINUING EDUCATION REQUIREMENTS" online resource to determine if you need to complete insurance continuing education, and if so, how much.


Options for Submitting Your License or Renewal Application

Click here to learn the "FAST & EASY" way to provide your license or renewal application to us.


Low-income Applicants May Qualify for License Fee Waiver

An individual whose family income is at or below 200% of the federal poverty level may qualify to have the license fee waived.  See Form L-WAV, below.


Your Arizona Insurance License Number Changed in April 2017

As part of the Department of Insurance move to SBS, all license numbers for insurance professionals changed.  The Arizona insurance license number for an individual is now the same as the National Producer Number (NPN).  The license number for each business entity insurance professional changed as well.


Relocating to Arizona from Another State

If you are an insurance producer or adjuster relocating to Arizona from another state where you were licensed as a resident, the application process is the same as for any other person applying for an Arizona resident license EXCEPT you are not subject to the pre-license examination requirement if Arizona offers the exact same license type and line of authority that you held in your resident state.  If the license and lines of authority are the same, submit with your license application a Clearance Letter issued by the insurance department/commission in your previous resident state.  The Clearance Letter must show the previous resident license was canceled within 90 days of our receiving your license application. If your previous resident state does not issue Clearance Letters, you must provide evidence of the date your resident license was canceled by your previous resident state.


Changes to Addresses, E-mail and Phone Numbers

Individuals must use the NIPR Contact Change Request (CCR) system to submit changes to addresses (business, mailing or residential), e-mail addresses and phone numbers.  NIPR does not charge a fee for using CCR.

  • Go to the NIPR Home page (www.nipr.com).
  • Click the "Contact Change Request" menu option on the left side of the page. 
  • Click the big green "START" button, enter information needed to locate your license record, and then use the system to enter changes.

The NIPR CCR system is only available for licensed individuals - it does not yet allow licensed business entities to make changes.


"1033 Waiver"

18 USC § 1033 prohibits individuals convicted of certain offenses from engaging in or proposing to become engaged in the business of insurance without the written consent of an insurance regulatory official. 18 USC § 1033(e)(2).  Apart from applying for an insurance license, you must request permission to engage in the business of insurance if: 

  1. You have been convicted of any FELONY involving dishonesty or breach of trust that you have not disclosed on your application for an Arizona insurance license, or 
  2. You have been convicted of an 18 USC § 1033 offense, even if you have disclosed it on your application for an Arizona insurance license.

An 18 USC § 1033 offense includes:

  • Knowingly making a false material statement or report or overvaluing land, property or security in connection with reports or documents presented to any insurance regulatory official or agency for the purposes of influencing the actions of the official or agency. 18 USC § 1033(a)(1).
  • Knowingly making a false entry in any book, report or statement with the intent to deceive any person about the financial condition of an insurance business. 18 USC § 1033(c)(1).
  • Using, or attempting to use, threats or force or any threatening letter or communication to corruptly influence, obstruct or impede the due and proper administration of the law in a proceeding involving the business of insurance pending before any insurance regulatory official or agency. 18 USC § 1033(d).
sort descending
ADOI Fee Schedule

Fees are nonrefundable upon payment.  ARS § 20-167(A)

Arizona Application for Consent to Engage in the Business of Insurance under 18 USC § 1033
Form L-PRV: Application for Provisional License
  • Use Form L-PRV to apply for provisional adjuster or surplus lines broker authority. 
  • Use the National Insurance Producer Registry (www.nipr.com) to apply for provisional insurance producer authority as well as for all other types of insurance professional licenses.
Form L-WAV: Fee Waiver Request

Only use this form (rather than paying the license fee) if you meet all the requirements on the form.  If you file this form, it becomes part of your license application, and if you file incorrect, misleading, incomplete, or materially untrue information on a license application, an insurance license can be denied, suspended or revoked, you could be assessed civil penalties and you could be the subject of other administrative and legal consequences.  The fee waiver only applies to the license fee.  It does not apply to other fees and costs you may need to pay in order to become licensed.

Governor's Executive Order 2020-17; Continuity of Work - License Requirements

On March 26, 2020, Governor Ducey issued Executive Order 2020-17, which allows agencies to defer certain license-related requirements under certain conditions.  The following three portions of the Executive Order that relate to the Department of Insurance license applicants and license-holders are as follows:

1.  A state agency can defer license renewal if requirements cannot be fulfilled online.   

  • All Department of Insurance license renewal requirements can be completed online; therefore, licensees must complete renewal requirements by or before the expiration dates on licenses.

2.  A state agency can defer continuing education requirements if continuing education cannot be completed online. 

  • Insurance producers may complete insurance continuing education online.  Until social distancing recommendations are lifted, insurance producers do not need to have post-course examinations proctored.

3.  When a pre-license examination is required that cannot be provided via electronic or remote format, a state agency must issue a provisional license to an applicant, unless prohibited by federal law or regulation, if the applicant has met all requirements for a license other than the examination.   

  • Our insurance license examination testing vendor, Prometric, has closed its testing centers in accordance with guidance from the US Centers for Disease Control
     
  • Pre-license examinations are not required of non-resident applicants or for business-entity applicants, who can apply for licenses online at any time using the National Insurance Producer Registry (www.nipr.com).
     
  • Because COVID-19 has caused pre-license insurance examinations and fingerprinting services to be unavailable, we have made provisional (temporary) licenses available to Arizona-resident individuals who meet all license requirements other than passing the exam and submitting fingerprints.  In accordance with the Executive Order,
    • a provisional license expires six months after the date issued;
    • once pre-license insurance examinations and fingerprinting services are made available, the Department shall notify each provisional license-holder by e-mail ("e-mail notification"), and a provisional license-holder shall have 20 days after the e-mail notification to pass the pre-license examination that corresponds to the authority held on the provisional license;
    • a provisional license-holder shall have 30 days after the e-mail notification to submit fingerprints to the Department;
    • a provisional license of a person who fails to pass the pre-license examination within 20 days after the e-mail notification shall be automatically suspended pursuant to Executive Order 2020-17, which will require the person to immediately cease conducting business requiring the license;
    • a provisional license (whether active or suspended) shall be converted to a permanent license once the provisional license-holder passes the pre-license examination and furnishes fingerprints to the Department.
       
  • To apply for a provisional license:
    • Use the National Insurance Producer Registry (www.nipr.com) if you are an individual wanting to apply for provisional Arizona-resident insurance producer authority.
       
    • Download, save, complete and submit Form L-PRV if you are an individual wanting to apply for provisional Arizona-resident adjuster or surplus lines broker license.  

ARS § 41-1030(G) requires most Arizona government agencies to prominently print the provisions of ARS § 41-1030(B), (D), (E) and (F) on all license applications.  The following is the language in ARS § 41-1030(B), (D), (E) and (F):

B.        An agency shall not base a licensing decision in whole or in part on a licensing requirement or condition that is not specifically authorized by statute, rule or state tribal gaming compact. A general grant of authority in statute does not constitute a basis for imposing a licensing requirement or condition unless a rule is made pursuant to that general grant of authority that specifically authorizes the requirement or condition.

D.        This section may be enforced in a private civil action and relief may be awarded against the state.  The court may award reasonable attorney fees, damages and all fees associated with the license application to a party that prevails in an action against the state for a violation of this section.

E.        A state employee may not intentionally or knowingly violate this section.  A violation of this section is cause for disciplinary action or dismissal pursuant to the agency’s adopted personnel policy.

F.         This section does not abrogate the immunity provided by section 12-820.01 or 12-820.02.

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