Welcome to ADOI

Welcome to the ADOI!

Our mission is to promote a strong insurance marketplace through consumer protection, sound...
Photograph of woman and man reviewing paperwork with agent, with text that says, "Find help and information for insurance consumers and the general public."

Consumers

►View enforcement actions ►Get help buying insurance ►Get help with a problem ►Learn more about...
Man reviewing documents, with text that says, "Review license and compliance requirements ofr insurance producers and other insurance professionals."

Producers

Information about ►how to apply for a license ►how to renew a license ►ongoing requirements
Photograph of tall buildings with text that says, "Access resources for required filings for insurers and other entities

Insurers

►Apply for authority ►Download financial-reporting and tax forms ►Access rate/form filing...

Captive Insurers Can File and Pay Renewals Online

Discover-MasterCard-VIsa

Captive insurers can now submit annual financial filings and pay renewal fees online through the

Captive Insurer Annual Filings Portal!
We now accept Visa, MasterCard, Discover or ACH electronic check payments!

We're working on allowing other types of filings and fee payments to be submitted online. Stay tuned!


Our Performance Scorecard

*Performance levels reflected in the following table are averages for the specified time periods. Actual time to complete individual matters may vary.

Service Measurement

FEB
TARGET
FEB
2017
JAN
 2017
7/1/2015 - 6/30/2016 7/1/2014 - 6/30/2015

Average calendar days to process insurance professional license and renewal applications

Recent improvements...

1.9 1.2 1.8 2.1 4.9
Percentage of insurance professional license and renewal applications submitted electronically (measurements and target now exclude applicants who applied online but who were required to furnish fingerprints on paper cards) 87.0 88.0 87.2 84.4 79.8
Average calendar days to resolve insurance consumer complaints (one of the Department's seven consumer specialist positions has been vacant; the Department recently filled a second recently vacant position and is implementing process improvements). 75.0 146.7 108.3 71.7 116.5

Average calendar days to review all required rate and form filings

Recent improvements...

15.0

13.0

17.3

17.7

Not available


More scorecard information...

Welcome to the ADOI!

Our mission is to promote a strong insurance marketplace through consumer protection, sound financial regulation, and economic development.

14A-083-INS

AMERICAN COMMUNITY MUTUAL INSURANCE COMPANY (NAIC 60305)

14A-082-INS

SUTLIFF LIFE INSURANCE COMPANY (NAIC 79090)

14A-081-INS

ENTERPRISE INDEMNITY CAPTIVE INSURANCE COMPANY, INC. (NAIC 14352)

14A-078-INS

ANESTHESIOLOGISTS PROFESSIONAL ASSURANCE CO. (NAIC 37656)

14A-074-INS

UNION CENTRAL LIFE INSURANCE COMPANY, THE (NAIC 80837)

14A-073-INS

ACACIA LIFE INSURANCE COMPANY (NAIC 60038)

14A-080-INS

BANCINSURE, INC. AKA RED ROCK INSURANCE COMPANY (NAIC 18538)

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Life and Health Section

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ADOI News

3/8/2016

The Arizona Department of Insurance is committed to a work environment in which all individuals are treated with respect and dignity...

3/3/2017

Phoenix - The Arizona Department of Insurance (ADOI) announced today that insurers in the individual and small group  major medical health insurance markets can choose to renew transitional policies for a policy year beginning on or before October 1, 2018, provided all transitional coverage ends by December 31, 2018.    

1/31/2017

Phoenix, AZ – Robert Atlas falsely reported to GEICO that he had crashed his 2012 Corvette Stingray while exiting the I-10 freeway, on the exit ramp at Wild horse pass in Chandler Arizona...

1/12/2017

Phoenix, AZ – Seven arrested in one of Arizona’s biggest healthcare insurance fraud schemes.  Over a period of two years, ring leader Nicholas Scaffidi and eight accomplices, allegedly targeted six hospitals throughout Arizona and other states seeking a big payout on treatments for illnesses that never existed.  

1/10/2017

New tax forms are available for insurance companies and other types of risk-bearing entities from our Taxes web page (https://insurance.az.gov/insurers/taxes).

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